DNS Update Support

Click Here to open a DNS Record Support Ticket for your domain.

Verify your DNS Records are correct with the vDNS tool below. Review our knowledgebase to learn more about Email Authentication and

Domain Ownership Verification
or if you need immediate assistance you may reach us on

Live Chat or Open a Support Ticket or Call Toll Free 1-844-8273-B2B

SPF/DKIM/DMARC Verification

The vDNS public tool will allow you to check if your domain has appropriate DNS records for email authentication.

Each domain host has a unique way of adding/editing DNS records. If you don't know your domain host (e.g. Godaddy), look it up here. After adding the DNS records, enter your domain below to check if everything is working. Note that records can sometimes take a few hours to propagate.

Please be aware that setting up DKIM/SPF/DMARC is not a "boost" for deliverability, and generally you won't see any noticeable improvement to deliverability after setting up authentication. Unless ofcourse your DNS was improperly setup to begin with. For instance, if you have more than one SPF record, and you don't know what that means than you've been improperly setup and not to worry!! vSend DNS support has got you covered! For more information on why you may want to setup authentication for your domain, check out our Domain Ownership Verification & Email Authentication knowledgebase.

*You can setup domain authentication for as many domains as necessary.

If you require immediate assistance please visit the Secure Support Center and open a ticket or contact us via Live Chat


Domain Alias (CNAME) Verification

Enter your CNAME domain below to check if it's properly setup. This record should already be added as a subdomain of your domain. You should place a CNAME record Hosts TRACKING.YOURDOMAIN.COM subomdomain that points to tracking.dkim.vsend.io Once this is setup, the subdomain can't be used for anything else.

CNAMES do not have a large impact on deliverability. Often used to track links sent via your emails, also to record Opens and Clicks for advanced reporting & analytics, and Domain Ownership Verification.

Need help? Check out our Domain Ownership Verification & Email Authentication knowledgebase

CNAME Results
Domain CNAME